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C2C interaction quality identification with SVM based on Kano model
期刊论文
Concurrency and Computation: Practice and Experience, 2019, 卷号: 31, 期号: 12, 页码: -
作者:
Liu, Yaqin*
;
Luo, XinXing
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/12/03
customer‐to‐customer interaction quality
Kano model
social commerce
support vector machine
Evaluation of service quality in facebook-based group-buying
期刊论文
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS, 2018, 卷号: 28
作者:
Hsu, Shih-Wei
;
Qing, Fang
;
Wang, Chien-Chih
;
Hsieh, Hsin-Ling
收藏
  |  
浏览/下载:5/0
  |  
提交时间:2019/12/05
Case study
Cash flow
Electronic service quality scale
Facebook
Group-buying
Kano quality model
Logistics
Online shopping
Social commerce
Taxation
Developing a Psychology-based Evaluation Procedure for Emotional Clips in Films
会议论文
作者:
Yu, Xiao-Jing
;
Wu, Chang-Tzuoh
收藏
  |  
浏览/下载:6/0
  |  
提交时间:2019/11/21
clips
emotion
trend
Kano model
editing frequency
User Research of Elderly People Entertainment Product Design Based on the Kano Model and QFD Theory
期刊论文
PROCEEDINGS OF THE 2015 INTERNATIONAL CONFERENCE ON ECONOMICS, SOCIAL SCIENCE, ARTS, EDUCATION AND MANAGEMENT ENGINEERING, 2015, 卷号: Vol.38, 页码: 688-691
作者:
Shi,Mingquan
;
Li,Wenrui
;
Li,Yefei
;
Li,Fangyu
收藏
  |  
浏览/下载:2/0
  |  
提交时间:2019/04/22
the
Elderly
Entertainment
products
Interaction
design
Kano
model
QFD
Integration of fuzzy theory into Kano model for classification of service quality elements: A case study in a machinery industry of China
期刊论文
Journal of Industrial Engineering and Management, 2015, 卷号: Vol.8 No.5, 页码: 1661-1675
作者:
Qingliang Meng
;
Xuan Jiang
;
Lin He
;
Xinxin Guo
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/12/31
Kano model
service quality elements classification
fuzzy theory
A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis
期刊论文
Journal of Service Science and Management, 2015, 卷号: Vol.8 No.3, 页码: 322-331
作者:
Qingliang Meng
;
Xuan Jiang
;
Lingling Bian
收藏
  |  
浏览/下载:3/0
  |  
提交时间:2019/12/31
Fuzzy Kano Model
Importance-Performance Analysis
Logistics Service Quality
Decision-Making Method
Integrating Fuzzy Theory into Kano Model for Classification of Service Quality Elements: A Case Study of Machinery Industry in China
期刊论文
JOURNAL OF INDUSTRIAL ENGINEERING AND MANAGEMENT-JIEM, 2015, 卷号: Vol.8 No.5, 页码: 1661-1675
作者:
Meng, Qingliang
;
Jiang, Xuan
;
He, Lin
;
Guo, Xinxin
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  |  
浏览/下载:2/0
  |  
提交时间:2019/12/31
Kano model
service quality elements classification
fuzzy theory
B2C电子商务平台退货逆向物流服务能力研究
学位论文
2014, 2014
徐潇
收藏
  |  
浏览/下载:1/0
  |  
提交时间:2016/01/12
电商退货
物流服务
Kano模型
E-commerce Returns
Logistics Service
Kano Model
Quantification and integration of Kano's model into QFD for optimising product design
期刊论文
INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, 2014, 卷号: 52, 页码: 6335-6348
作者:
Ji, Ping[1]
;
Jin, Jian[2]
;
Wang, Ting[3]
;
Chen, Yizeng[4]
收藏
  |  
浏览/下载:7/0
  |  
提交时间:2019/04/30
mixed integer non-linear programming
QFD
customer needs
Kano's model
Product opportunity classification and restructuring method based on AHP and kano model
期刊论文
ADVANCES IN MECHATRONICS AND CONTROL ENGINEERING, PTS 1-3, 2013, 卷号: Vol.278-280, 页码: 2278-2282
作者:
Jiang, Lili
;
Li, Wenqiang
;
Li, Yan
;
Yang, Kun
收藏
  |  
浏览/下载:2/0
  |  
提交时间:2019/03/26
conceptual
design
product
opportunity
kano
model
restructuring
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