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浏览/检索结果: 共3条，第1-3条 帮助 限定条件 发表日期：2016    专题：上海财经大学    第一署名单位    第一作者单位    通讯作者单位     已选(0)清除 条数/页：5101520253035404550556065707580859095100   排序方式：请选择作者升序作者降序题名升序题名降序发表日期升序发表日期降序提交时间升序提交时间降序 Turning hotel employees into brand champion: The role of leaders’ upward exchange relationships and organizational identification 学术活动 .Turning hotel employees into brand champion: The role of leaders’ upward exchange relationships and organizational identification - 收藏  |  浏览/下载：2/0  |  提交时间：2019/10/31 Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective 期刊论文 JOURNAL OF APPLIED PSYCHOLOGY, 2016, 卷号: 101, 期号: 3, 页码: 362-378 作者:  Wu, Chia-Huei;  Liu, Jun;  Kwan, Ho Kwong;  Lee, Cynthia 收藏  |  浏览/下载：5/0  |  提交时间：2019/08/22 workplace ostracism  organizational identification  citizenship behavior  job mobility   The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry 期刊论文 INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2016, 卷号: 28, 期号: 9, 页码: 1992-2012 作者:  Lyu, Yijing;  Zhou, Xing;  Li, Weiwen;  Wan, Junbao;  Zhang, Jie 收藏  |  浏览/下载：3/0  |  提交时间：2019/08/22 Hotel industry  Customer service  Abusive supervision  Collectivism  Organizational identification  Proactive customer service performance