Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective

doi:10.1037/apl0000063

CORC > 上海财经大学 > 上海财经大学

	Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective
	Wu, Chia-Huei 1; Liu, Jun 2; Kwan, Ho Kwong 3; Lee, Cynthia 4,5
刊名	JOURNAL OF APPLIED PSYCHOLOGY
	2016-03
卷号	101 期号:3 页码:362-378
关键词	workplace ostracism organizational identification citizenship behavior job mobility
ISSN号	0021-9010
DOI	10.1037/apl0000063
英文摘要	Why and when do employees respond to workplace ostracism by withholding their engagement in citizenship behavior? Beyond perspectives proposed in past studies, we offer a new account based on a social identity perspective and propose that workplace ostracism decreases citizenship behavior by undermining employees' identification with the organization. We also theorize that perceived job mobility influences the extent to which employees identify with the organization when being ostracized. These hypotheses were examined in two time-lagged studies conducted in China. The proposed hypotheses were supported by results in Study 1, and findings were generally replicated in Study 2, where effects of other known mediators (i.e., organization-based self-esteem, job engagement, and felt obligation toward the organization) and moderators (i.e., collectivism, power distance, and future orientation) suggested by previous perspectives were controlled. Results of Study 2 provided further support of the hypothesized directional effect of workplace ostracism on citizenship behavior via organizational identification. Our studies support the identification perspective in understanding workplace ostracism and also strengthen the application of this perspective in understanding workplace aggression broadly.
WOS研究方向	Psychology ; Business & Economics
语种	英语
出版者	AMER PSYCHOLOGICAL ASSOC
WOS记录号	WOS:000371142600004
内容类型	期刊论文
源URL	[http://10.2.47.112/handle/2XS4QKH4/1345]
专题	上海财经大学
通讯作者	Kwan, Ho Kwong
作者单位	1.Univ London London Sch Econ & Polit Sci, Dept Management, London WC2A 2AE, England; 2.Renmin Univ China, Sch Business, Beijing, Peoples R China; 3.Shanghai Univ Finance & Econ, Sch Int Business Adm, Shanghai 200433, Peoples R China; 4.Northeastern Univ, DAmore McKim Sch Business, Beijing, Peoples R China; 5.Hong Kong Polytech Univ, Dept Management & Mkt, Hong Kong, Hong Kong, Peoples R China
推荐引用方式 GB/T 7714	Wu, Chia-Huei,Liu, Jun,Kwan, Ho Kwong,et al. Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective[J]. JOURNAL OF APPLIED PSYCHOLOGY,2016,101(3):362-378.
APA	Wu, Chia-Huei,Liu, Jun,Kwan, Ho Kwong,&Lee, Cynthia.(2016).Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective.JOURNAL OF APPLIED PSYCHOLOGY,101(3),362-378.
MLA	Wu, Chia-Huei,et al."Why and When Workplace Ostracism Inhibits Organizational Citizenship Behaviors: An Organizational Identification Perspective".JOURNAL OF APPLIED PSYCHOLOGY 101.3(2016):362-378.