CORC  > 江苏大学
Analysis of a call center with partial closing rules, feedback and impatient calls
Chen, Yan[1]; Chen, Peishu[2]; Zhu, Yijuan[3]
刊名IAENG International Journal of Applied Mathematics
2016
卷号46期号:4页码:585-591
ISSN号19929978
URL标识查看原文
收录类别EI
内容类型期刊论文
URI标识http://www.corc.org.cn/handle/1471x/5364589
专题江苏大学
作者单位[1]Faculty of Science, Jiangsu University, Zhenjiang, Jiangsu, 212013, China [2]School of Applied Mathematics, Chaohu University, Chaohu, Anhui, 238000, China[3]Faculty of Science, Jiangsu University, Zhenjiang, Jiangsu, 212013, China
推荐引用方式
GB/T 7714
Chen, Yan[1],Chen, Peishu[2],Zhu, Yijuan[3]. Analysis of a call center with partial closing rules, feedback and impatient calls[J]. IAENG International Journal of Applied Mathematics,2016,46(4):585-591.
APA Chen, Yan[1],Chen, Peishu[2],&Zhu, Yijuan[3].(2016).Analysis of a call center with partial closing rules, feedback and impatient calls.IAENG International Journal of Applied Mathematics,46(4),585-591.
MLA Chen, Yan[1],et al."Analysis of a call center with partial closing rules, feedback and impatient calls".IAENG International Journal of Applied Mathematics 46.4(2016):585-591.
个性服务
查看访问统计
相关权益政策
暂无数据
收藏/分享
所有评论 (0)
暂无评论
 

除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。


©版权所有 ©2017 CSpace - Powered by CSpace