Analysis of a call center with partial closing rules, feedback and impatient calls | |
Chen, Yan[1]; Chen, Peishu[2]; Zhu, Yijuan[3] | |
刊名 | IAENG International Journal of Applied Mathematics |
2016 | |
卷号 | 46期号:4页码:585-591 |
ISSN号 | 19929978 |
URL标识 | 查看原文 |
收录类别 | EI |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/5364589 |
专题 | 江苏大学 |
作者单位 | [1]Faculty of Science, Jiangsu University, Zhenjiang, Jiangsu, 212013, China [2]School of Applied Mathematics, Chaohu University, Chaohu, Anhui, 238000, China[3]Faculty of Science, Jiangsu University, Zhenjiang, Jiangsu, 212013, China |
推荐引用方式 GB/T 7714 | Chen, Yan[1],Chen, Peishu[2],Zhu, Yijuan[3]. Analysis of a call center with partial closing rules, feedback and impatient calls[J]. IAENG International Journal of Applied Mathematics,2016,46(4):585-591. |
APA | Chen, Yan[1],Chen, Peishu[2],&Zhu, Yijuan[3].(2016).Analysis of a call center with partial closing rules, feedback and impatient calls.IAENG International Journal of Applied Mathematics,46(4),585-591. |
MLA | Chen, Yan[1],et al."Analysis of a call center with partial closing rules, feedback and impatient calls".IAENG International Journal of Applied Mathematics 46.4(2016):585-591. |
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