| Service quality and global competitiveness: evidence from global service firms | |
| Sun, Wenbin; Pang, Jing | |
| 刊名 | JOURNAL OF SERVICE THEORY AND PRACTICE
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| 2017 | |
| 卷号 | 27期号:6页码:1058-1080 |
| 关键词 | Service quality Firm size Firm age Global competitiveness Global environmental factors Service firms |
| DOI | 10.1108/JSTP-12-2016-0225 |
| URL标识 | 查看原文 |
| 公开日期 | [db:dc_date_available] |
| 内容类型 | 期刊论文 |
| URI标识 | http://www.corc.org.cn/handle/1471x/4592362 |
| 专题 | 山东大学 |
| 作者单位 | 1.Rockhurst Univ, Helzberg Sch Management, Kansas City, MO 64110 USA. 2.Shandong Univ Finance & Econ, Jinan, Shandong, Peopl |
| 推荐引用方式 GB/T 7714 | Sun, Wenbin,Pang, Jing. Service quality and global competitiveness: evidence from global service firms[J]. JOURNAL OF SERVICE THEORY AND PRACTICE,2017,27(6):1058-1080. |
| APA | Sun, Wenbin,&Pang, Jing.(2017).Service quality and global competitiveness: evidence from global service firms.JOURNAL OF SERVICE THEORY AND PRACTICE,27(6),1058-1080. |
| MLA | Sun, Wenbin,et al."Service quality and global competitiveness: evidence from global service firms".JOURNAL OF SERVICE THEORY AND PRACTICE 27.6(2017):1058-1080. |
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