Service quality and global competitiveness: evidence from global service firms | |
Sun, Wenbin; Pang, Jing | |
刊名 | JOURNAL OF SERVICE THEORY AND PRACTICE |
2017 | |
卷号 | 27期号:6页码:1058-1080 |
关键词 | Service quality Firm size Firm age Global competitiveness Global environmental factors Service firms |
DOI | 10.1108/JSTP-12-2016-0225 |
URL标识 | 查看原文 |
公开日期 | [db:dc_date_available] |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/4592362 |
专题 | 山东大学 |
作者单位 | 1.Rockhurst Univ, Helzberg Sch Management, Kansas City, MO 64110 USA. 2.Shandong Univ Finance & Econ, Jinan, Shandong, Peopl |
推荐引用方式 GB/T 7714 | Sun, Wenbin,Pang, Jing. Service quality and global competitiveness: evidence from global service firms[J]. JOURNAL OF SERVICE THEORY AND PRACTICE,2017,27(6):1058-1080. |
APA | Sun, Wenbin,&Pang, Jing.(2017).Service quality and global competitiveness: evidence from global service firms.JOURNAL OF SERVICE THEORY AND PRACTICE,27(6),1058-1080. |
MLA | Sun, Wenbin,et al."Service quality and global competitiveness: evidence from global service firms".JOURNAL OF SERVICE THEORY AND PRACTICE 27.6(2017):1058-1080. |
个性服务 |
查看访问统计 |
相关权益政策 |
暂无数据 |
收藏/分享 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。
修改评论