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	What do hotel customers complain about? Text analysis using structural topic model
	Hu, Nan; Zhang, Ting; Gao, Baojun; Bose, Indranil
刊名	TOURISM MANAGEMENT
	2019
卷号	72页码:417-426
关键词	Customer dissatisfaction Text mining Tripadvisor Online hotel reviews Structural topic model
ISSN号	0261-5177
URL标识	查看原文
内容类型	期刊论文
URI标识	http://www.corc.org.cn/handle/1471x/2828313
专题	西安交通大学
推荐引用方式 GB/T 7714	Hu, Nan,Zhang, Ting,Gao, Baojun,et al. What do hotel customers complain about? Text analysis using structural topic model[J]. TOURISM MANAGEMENT,2019,72:417-426.
APA	Hu, Nan,Zhang, Ting,Gao, Baojun,&Bose, Indranil.(2019).What do hotel customers complain about? Text analysis using structural topic model.TOURISM MANAGEMENT,72,417-426.
MLA	Hu, Nan,et al."What do hotel customers complain about? Text analysis using structural topic model".TOURISM MANAGEMENT 72(2019):417-426.

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