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Are consumers loyal to home-sharing services?: Impacts of host attributes and frequency of past stays 期刊论文
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2019, 卷号: 31, 期号: 3
作者:  Xie, Karen L.;  Kwok, Linchi;  Wu, Jiang
收藏  |  浏览/下载：3/0  |  提交时间：2019/12/06
Gender effects on buyer perceptions of male and female sales representatives in China 期刊论文
JOURNAL OF BUSINESS & INDUSTRIAL MARKETING, 2019, 卷号: 34, 期号: 7, 页码: 1506-1520
作者:  Newell, Stephen J.;  Leingpibul, Duke;  Wu, Bob;  Jiang, Yang
收藏  |  浏览/下载：12/0  |  提交时间：2019/12/11
Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting 期刊论文
ELECTRONIC COMMERCE RESEARCH, 2019, 卷号: 19, 页码: 477-499
作者:  Zhou, Ronggang;  Wang, Xiaorui;  Shi, Yuhan;  Zhang, Renqian;  Zhang, Leyuan
收藏  |  浏览/下载：7/0  |  提交时间：2019/12/30
Retaining hotel employees as internal customers: Effect of organizational commitment on attitudinal and behavioral loyalty of employees 期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019, 卷号: 76, 页码: 1-8
作者:  Yao, Tang;  Qiu, Qi;  Wei, Yigang
收藏  |  浏览/下载：3/0  |  提交时间：2019/12/30
The Extendable Mobile Telecommunication Customer Loyalty Modeling 会议论文
5th International Conference on Systems and Informatics (ICSAI), Nanjing, PEOPLES R CHINA, NOV 10-12, 2018
作者:  Mou, Jun;  Song, Huazhu*;  Arumawadu, Hasitha Indika
收藏  |  浏览/下载：4/0  |  提交时间：2019/12/04
Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory 期刊论文
TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE, 2018, 卷号: 113, 页码: 476-490
作者:  Fu, Xue-mei;  Zhang, Jiang-hua;  Chan, Felix T. S.
收藏  |  浏览/下载：7/0  |  提交时间：2019/12/11
Acquisition Mode and Customer Retention - An Empirical Analysis from Credit Card Industry 会议论文
CONFERENCE PROCEEDINGS OF THE 6TH INTERNATIONAL SYMPOSIUM ON PROJECT MANAGEMENT (ISPM2018), 2018-01-01
作者:  Ming, Yaxin;  Li, Chenxi;  Wu, Tianqi
收藏  |  浏览/下载：18/0  |  提交时间：2019/12/30
Why are customers loyal in sharing-economy services? A relational benefits perspective. 期刊论文
Journal of Services Marketing, 2017, 卷号: Vol.31 No.1, 页码: 48-62
作者:  Yang, S;  Song, YP;  Chen, SX;  Xia, X
收藏  |  浏览/下载：9/0  |  提交时间：2019/12/31
中国连锁餐饮的顾客忠诚驱动模型研究——以“锅神”火锅为例 学位论文
2016, 2016
管娜雯
收藏  |  浏览/下载：3/0  |  提交时间：2017/06/20
顾客越专业就越不忠诚吗——基于基金投资者顾客专业度悖论的实证研究 期刊论文
2016, 2016
黄敏学; 周学春; 王长征; Huang Minxue; Zhou Xuechun; Wang Changzheng
收藏  |  浏览/下载：7/0

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