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辱虐管理对服务业员工顾客导向的组织公民行为的影响机制研究 学位论文
2016, 2016
麻媛媛
收藏  |  浏览/下载:11/0  |  提交时间:2017/06/20
Abusive supervision and customer-oriented organizational citizenship behavior: The roles of hostile attribution bias and work engagement 期刊论文
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2016, 卷号: 53, 页码: 69-80
作者:  Lyu, Yijing;  Zhu, Hong;  Zhong, Hong-Jun;  Hu, Leqi
收藏  |  浏览/下载:4/0  |  提交时间:2019/08/22
The Impact of Servant Leadership on Hotel Employees' "Servant Behavior" 期刊论文
CORNELL HOSPITALITY QUARTERLY, 2013, 卷号: 54, 期号: 4, 页码: 383-395
作者:  Wu, Long-Zeng;  Tse, Eliza Ching-Yick;  Fu, Pingping;  Kwan, Ho Kwong;  Liu, Jun
收藏  |  浏览/下载:4/0  |  提交时间:2019/08/22


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