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Who tends to answer open-ended questions in an e-service survey? The contribution of closed-ended answers 期刊论文
BEHAVIOUR & INFORMATION TECHNOLOGY, 2017, 卷号: 36, 页码: 1274-1284
作者:  Zhou, Ronggang;  Wang, Xiaorui;  Zhang, Leyuan;  Guo, Haiyan
收藏  |  浏览/下载:3/0  |  提交时间:2019/12/30


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