Cooperative goals and team agreeableness composition for constructive controversy in China
Wang, Zhen1,2; Chen, Yi-feng Nancy3; Tjosvold, Dean3; Shi, Kan1,2
刊名ASIA PACIFIC JOURNAL OF MANAGEMENT
2010-03-01
卷号27期号:1页码:139-153
关键词Constructive controversy Cooperative goals Team agreeableness composition
ISSN号0217-4561
英文摘要Studies have shown that constructive controversy, which is the open-minded discussion of diverse views, contributes to team effectiveness. However, there are few studies on the conditions that facilitate constructive controversy. This study explores the antecedents of constructive controversy from both team interdependence (cooperative goals) and team personality composition perspectives. Sixty customer service teams from a call center of a large mobile communication service provider in China participated in the study. Results further document that cooperative goals predict to constructive controversy. Agreeableness diversity was also found to be an antecedent of constructive controversy, and this effect was moderated by team agreeableness level: The higher the team average agreeableness, the stronger the positive association between agreeableness diversity and constructive controversy. Results were interpreted as suggesting that both cooperative goals and team agreeableness composition can develop constructive controversy in work teams in China and possibly in other cultures.
收录类别SSCI
语种英语
WOS记录号WOS:000273807700008
内容类型期刊论文
源URL[http://ir.psych.ac.cn/handle/311026/13669]  
专题心理研究所_中国科学院心理研究所回溯数据库(1956-2010)
作者单位1.Chinese Acad Sci, Inst Psychol, Beijing 100101, Peoples R China
2.Chinese Acad Sci, Grad Univ, Beijing, Peoples R China
3.Lingnan Univ, Dept Management, Tuen Mun, Hong Kong, Peoples R China
推荐引用方式
GB/T 7714
Wang, Zhen,Chen, Yi-feng Nancy,Tjosvold, Dean,et al. Cooperative goals and team agreeableness composition for constructive controversy in China[J]. ASIA PACIFIC JOURNAL OF MANAGEMENT,2010,27(1):139-153.
APA Wang, Zhen,Chen, Yi-feng Nancy,Tjosvold, Dean,&Shi, Kan.(2010).Cooperative goals and team agreeableness composition for constructive controversy in China.ASIA PACIFIC JOURNAL OF MANAGEMENT,27(1),139-153.
MLA Wang, Zhen,et al."Cooperative goals and team agreeableness composition for constructive controversy in China".ASIA PACIFIC JOURNAL OF MANAGEMENT 27.1(2010):139-153.
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