Investigating the effect of social media application on firm capabilities and performance: The perspective of dynamic capability view | |
YuYe; Qionglei Yu; Yongjun Zhenga; Yi Zheng | |
刊名 | Journal of Business Research
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2021-10-14 | |
期号 | 139页码:510–519 |
关键词 | Adaptability,Agility, Dynamic Capability,Firm Performance,Social Media, Application Time-based Performance |
DOI | https://doi.org/10.1016/j.jbusres.2021.10.008 |
英文摘要 | This study adopts the dynamic capability view in investigating the relationship between social media applications, firm capabilities, and performance. It highlights the dynamic and ever-changing environment, and firms with limited resources. It argues that social media is a strategic resource, and agility and adaptability are critical in measuring firms’ dynamic capabilities. The study further evaluates the mediating role of time-based performance on the relationship between these capabilities and firm performance. Drawing upon a sample of 249 firms, the findings validate the positive impact of social media on both capabilities and confirm the mediating effect of time-based performance on the relationship between agility, adaptability, and firm performance. Finally, the study provides some recommendations for senior management teams regarding social media application as a resource that can strengthen firms’ agility and adaptability, while time-based performance is seen to require special attention where the external business environment is volatile |
URL标识 | 查看原文 |
语种 | 英语 |
内容类型 | 期刊论文 |
源URL | [http://ir.casisd.cn/handle/190111/11511] ![]() |
专题 | 第三方评估研究支撑中心 |
通讯作者 | Yi Zheng |
作者单位 | 1.Newcastle University Business School, Newcastle University, Newcastle upon Tyne 2.Management Innovation and Evaluation Research Centre, Institutes of Science and Development, Chinese Academy of Sciences 3.Centre for Study of Modern Business, Zhejiang Gongshang University 4.Centre for Study of Modern Business, Zhejiang Gongshang University |
推荐引用方式 GB/T 7714 | YuYe,Qionglei Yu,Yongjun Zhenga,et al. Investigating the effect of social media application on firm capabilities and performance: The perspective of dynamic capability view[J]. Journal of Business Research,2021(139):510–519. |
APA | YuYe,Qionglei Yu,Yongjun Zhenga,&Yi Zheng.(2021).Investigating the effect of social media application on firm capabilities and performance: The perspective of dynamic capability view.Journal of Business Research(139),510–519. |
MLA | YuYe,et al."Investigating the effect of social media application on firm capabilities and performance: The perspective of dynamic capability view".Journal of Business Research .139(2021):510–519. |
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