Customer knowledge discovery from online reviews | |
You, Weijia; Xia, Mu; Liu, Lu; Liu, Dan | |
刊名 | ELECTRONIC MARKETS
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2012 | |
卷号 | 22页码:131-142 |
关键词 | Customer knowledge management Customer satisfaction Text mining Ordinal regression |
ISSN号 | 1019-6781 |
DOI | 10.1007/s12525-012-0098-y |
URL标识 | 查看原文 |
收录类别 | SSCI |
WOS记录号 | WOS:000309868700002 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/6575977 |
专题 | 北京航空航天大学 |
推荐引用方式 GB/T 7714 | You, Weijia,Xia, Mu,Liu, Lu,et al. Customer knowledge discovery from online reviews[J]. ELECTRONIC MARKETS,2012,22:131-142. |
APA | You, Weijia,Xia, Mu,Liu, Lu,&Liu, Dan.(2012).Customer knowledge discovery from online reviews.ELECTRONIC MARKETS,22,131-142. |
MLA | You, Weijia,et al."Customer knowledge discovery from online reviews".ELECTRONIC MARKETS 22(2012):131-142. |
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