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	Assessing Competitive Advantage Based on Customer Satisfaction and Customer Value
	Huang, Jinsong; Zhou, Chenyang; Han, Weiwei
	2013
会议名称	2013 10TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM)
会议日期	2013-01-01
关键词	customer satisfaction customer value competitive advantage structural equation model partial least squares
页码	12-17
收录类别	EI ; CPCI-S
URL标识	查看原文
WOS记录号	WOS:000333959300003
内容类型	会议论文
URI标识	http://www.corc.org.cn/handle/1471x/6563760
专题	北京航空航天大学
推荐引用方式 GB/T 7714	Huang, Jinsong,Zhou, Chenyang,Han, Weiwei. Assessing Competitive Advantage Based on Customer Satisfaction and Customer Value[C]. 见:2013 10TH INTERNATIONAL CONFERENCE ON SERVICE SYSTEMS AND SERVICE MANAGEMENT (ICSSSM). 2013-01-01.

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