| The application research of web 2.0 in customer relationship management | |
| Lei, Yang; Yang, Hao | |
| 2010 | |
| DOI | 10.1109/ICEE.2010.794 |
| 页码 | 3153-3155 |
| 收录类别 | EI |
| 会议录 | Proceedings of the International Conference on E-Business and E-Government, ICEE 2010
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| URL标识 | 查看原文 |
| 内容类型 | 会议论文 |
| URI标识 | http://www.corc.org.cn/handle/1471x/6060787 |
| 专题 | 山东大学 |
| 作者单位 | 1.Management Science and Engineering Dept., Shandong University of Science and Technology, Qingdao, China 2.Teaching Affairs Sec |
| 推荐引用方式 GB/T 7714 | Lei, Yang,Yang, Hao. The application research of web 2.0 in customer relationship management[C]. 见:. |
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