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What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM
RaffaeleFilieri
刊名Journal of Business Research
2015
卷号Vol.68 No.6页码:1261-1270
关键词Electronic word of mouth Online consumer reviews User-generated content Dual-process theory Information diagnosticity Information adoption
ISSN号0148-2963
URL标识查看原文
公开日期[db:dc_date_available]
内容类型期刊论文
URI标识http://www.corc.org.cn/handle/1471x/5856910
专题上海电子信息职业技术学院
作者单位Newcastle Business School, Northumbria University, Newcastle Upon Tyne, City Campus East, 1, NE1 8ST, United Kingdom
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RaffaeleFilieri. What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM[J]. Journal of Business Research,2015,Vol.68 No.6:1261-1270.
APA RaffaeleFilieri.(2015).What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM.Journal of Business Research,Vol.68 No.6,1261-1270.
MLA RaffaeleFilieri."What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM".Journal of Business Research Vol.68 No.6(2015):1261-1270.
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