A comprehensive evaluation of the logistics service quality based on vague sets theory | |
Wu, Ai-Hua; Su, Jing-Qin; Wang, Fei | |
刊名 | INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS
![]() |
2014 | |
卷号 | 6页码:69-87 |
关键词 | logistics service quality evaluation vague sets SERVQUAL method probability matrix |
ISSN号 | 1756-6517 |
URL标识 | 查看原文 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/4428758 |
专题 | 大连理工大学 |
作者单位 | 1.Ludong Univ, Sch Business, Yantai 264025, Peoples R China. 2.Dalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China. 3.Donghua Univ, Glorious Sun Sch Business & Management, Shanghai 200051, Peoples R China. |
推荐引用方式 GB/T 7714 | Wu, Ai-Hua,Su, Jing-Qin,Wang, Fei. A comprehensive evaluation of the logistics service quality based on vague sets theory[J]. INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS,2014,6:69-87. |
APA | Wu, Ai-Hua,Su, Jing-Qin,&Wang, Fei.(2014).A comprehensive evaluation of the logistics service quality based on vague sets theory.INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS,6,69-87. |
MLA | Wu, Ai-Hua,et al."A comprehensive evaluation of the logistics service quality based on vague sets theory".INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS 6(2014):69-87. |
个性服务 |
查看访问统计 |
相关权益政策 |
暂无数据 |
收藏/分享 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。
修改评论