| A comprehensive evaluation of the logistics service quality based on vague sets theory | |
| Wu, Ai-Hua; Su, Jing-Qin; Wang, Fei | |
| 刊名 | INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS
 |
| 2014 | |
| 卷号 | 6页码:69-87 |
| 关键词 | logistics service quality evaluation vague sets SERVQUAL method probability matrix |
| ISSN号 | 1756-6517 |
| URL标识 | 查看原文 |
| 内容类型 | 期刊论文 |
| URI标识 | http://www.corc.org.cn/handle/1471x/4428758 |
| 专题 | 大连理工大学 |
| 作者单位 | 1.Ludong Univ, Sch Business, Yantai 264025, Peoples R China. 2.Dalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China. 3.Donghua Univ, Glorious Sun Sch Business & Management, Shanghai 200051, Peoples R China. |
| 推荐引用方式 GB/T 7714 | Wu, Ai-Hua,Su, Jing-Qin,Wang, Fei. A comprehensive evaluation of the logistics service quality based on vague sets theory[J]. INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS,2014,6:69-87. |
| APA | Wu, Ai-Hua,Su, Jing-Qin,&Wang, Fei.(2014).A comprehensive evaluation of the logistics service quality based on vague sets theory.INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS,6,69-87. |
| MLA | Wu, Ai-Hua,et al."A comprehensive evaluation of the logistics service quality based on vague sets theory".INTERNATIONAL JOURNAL OF SHIPPING AND TRANSPORT LOGISTICS 6(2014):69-87. |
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