| User Satisfaction with Information Technology Service Delivery: A Social Capital Perspective | |
| Sun, Yongqiang; Fang, Yulin; Lim, Kai H.; Straub, Detmar | |
| 刊名 | INFORMATION SYSTEMS RESEARCH
 |
| 2012 | |
| 卷号 | 23期号:4 |
| 关键词 | IT service social capital service quality user satisfaction survey |
| ISSN号 | 1047-7047 |
| DOI | 10.1287/isre.1120.0421 |
| URL标识 | 查看原文 |
| 收录类别 | SSCI ; EI |
| 语种 | 英语 |
| 内容类型 | 期刊论文 |
| URI标识 | http://www.corc.org.cn/handle/1471x/4110981 |
| 专题 | 武汉大学 |
| 推荐引用方式 GB/T 7714 | Sun, Yongqiang,Fang, Yulin,Lim, Kai H.,et al. User Satisfaction with Information Technology Service Delivery: A Social Capital Perspective[J]. INFORMATION SYSTEMS RESEARCH,2012,23(4). |
| APA | Sun, Yongqiang,Fang, Yulin,Lim, Kai H.,&Straub, Detmar.(2012).User Satisfaction with Information Technology Service Delivery: A Social Capital Perspective.INFORMATION SYSTEMS RESEARCH,23(4). |
| MLA | Sun, Yongqiang,et al."User Satisfaction with Information Technology Service Delivery: A Social Capital Perspective".INFORMATION SYSTEMS RESEARCH 23.4(2012). |
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