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	How does customer participation impact service performance? A perspective of role stress
	Xu, Lan; Hu, Yanghong; Hou, Xuedong; Cui, Nan; Wang, Tao
刊名	Proceedings - 2012 International Joint Conference on Service Sciences, Service Innovation in Emerging Economy: Cross-Disciplinary and Cross-Cultural Perspective, IJCSS 2012
	2012
DOI	10.1109/IJCSS.2012.27
URL标识	查看原文
收录类别	EI
语种	英语
内容类型	期刊论文
URI标识	http://www.corc.org.cn/handle/1471x/3760922
专题	武汉大学
推荐引用方式 GB/T 7714	Xu, Lan,Hu, Yanghong,Hou, Xuedong,et al. How does customer participation impact service performance? A perspective of role stress[J]. Proceedings - 2012 International Joint Conference on Service Sciences, Service Innovation in Emerging Economy: Cross-Disciplinary and Cross-Cultural Perspective, IJCSS 2012,2012.
APA	Xu, Lan,Hu, Yanghong,Hou, Xuedong,Cui, Nan,&Wang, Tao.(2012).How does customer participation impact service performance? A perspective of role stress.Proceedings - 2012 International Joint Conference on Service Sciences, Service Innovation in Emerging Economy: Cross-Disciplinary and Cross-Cultural Perspective, IJCSS 2012.
MLA	Xu, Lan,et al."How does customer participation impact service performance? A perspective of role stress".Proceedings - 2012 International Joint Conference on Service Sciences, Service Innovation in Emerging Economy: Cross-Disciplinary and Cross-Cultural Perspective, IJCSS 2012 (2012).

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