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	Research on customer relation management in e-commerce environment
	Xiong, Yuanbin; Liu, Haoqiang
刊名	International Conference on Management and Service Science, MASS 2011
	2011
DOI	10.1109/ICMSS.2011.5998848
URL标识	查看原文
收录类别	EI
语种	英语
内容类型	期刊论文
URI标识	http://www.corc.org.cn/handle/1471x/3737819
专题	武汉大学
推荐引用方式 GB/T 7714	Xiong, Yuanbin,Liu, Haoqiang. Research on customer relation management in e-commerce environment[J]. International Conference on Management and Service Science, MASS 2011,2011.
APA	Xiong, Yuanbin,&Liu, Haoqiang.(2011).Research on customer relation management in e-commerce environment.International Conference on Management and Service Science, MASS 2011.
MLA	Xiong, Yuanbin,et al."Research on customer relation management in e-commerce environment".International Conference on Management and Service Science, MASS 2011 (2011).

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