QQ客服 官方微博 反馈留言

	How do service employee's attitudes influence customer perception of service quality?
	Jiang, Yong-Zhong; Miao, Miao; Chun, Wei-De
	2009
会议日期	June 8, 2009 - June 10, 2009
会议地点	Xiamen, China
会议录	Proceedings of the 2009 6th International Conference on Service Systems and Service Management, ICSSSM '09
URL标识	查看原文
内容类型	会议论文
URI标识	http://www.corc.org.cn/handle/1471x/3730812
专题	成都理工大学
作者单位	1.[1] School of Information Management, Chengdu University of Technology, Chengdu 610059, China 2.[2] School of Foreign Languages, Chengdu University of Technology, Chengdu 610059, China
推荐引用方式 GB/T 7714	Jiang, Yong-Zhong,Miao, Miao,Chun, Wei-De. How do service employee's attitudes influence customer perception of service quality?[C]. 见:. Xiamen, China. June 8, 2009 - June 10, 2009.

个性服务

查看访问统计

相关权益政策

暂无数据

收藏/分享

除非特别说明，本系统中所有内容都受版权保护，并保留所有权利。