QQ客服 官方微博 反馈留言

	Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines
	Wang, Yuren; Lu, Xin*; Tan, Yuejin
刊名	Electronic Commerce Research and Applications
	2018
卷号	29页码:1-11
关键词	Customer behavior Customer satisfaction Online reviews Product attributes Product design
ISSN号	1567-4223
DOI	10.1016/j.elerap.2018.03.003
URL标识	查看原文
WOS记录号	WOS:000433262500001;EI:20181104912846
内容类型	期刊论文
URI标识	http://www.corc.org.cn/handle/1471x/3319477
专题	中南大学
作者单位	1.[Tan, Yuejin 2.Lu, Xin 3.Wang, Yuren] Natl Univ Def Technol, Coll Syst Engn, Changsha, Hunan, Peoples R China.
推荐引用方式 GB/T 7714	Wang, Yuren,Lu, Xin*,Tan, Yuejin. Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines[J]. Electronic Commerce Research and Applications,2018,29:1-11.
APA	Wang, Yuren,Lu, Xin*,&Tan, Yuejin.(2018).Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines.Electronic Commerce Research and Applications,29,1-11.
MLA	Wang, Yuren,et al."Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines".Electronic Commerce Research and Applications 29(2018):1-11.

个性服务

查看访问统计

相关权益政策

暂无数据

收藏/分享

除非特别说明，本系统中所有内容都受版权保护，并保留所有权利。