Hotel Frontline Employee's Affective Commitment and Service Creativity: the Mediating Effect of Emotional Labor | |
Shi, Yun-Xia; Su, Li-Hong | |
2016 | |
关键词 | Affective Commitment Emotional Labor Service Creativity |
页码 | 494-499 |
会议录 | 2016 INTERNATIONAL CONFERENCE ON SERVICE SCIENCE, TECHNOLOGY AND ENGINEERING (SSTE 2016)
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URL标识 | 查看原文 |
内容类型 | 会议论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/2951153 |
专题 | 西安交通大学 |
推荐引用方式 GB/T 7714 | Shi, Yun-Xia,Su, Li-Hong. Hotel Frontline Employee's Affective Commitment and Service Creativity: the Mediating Effect of Emotional Labor[C]. 见:. |
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