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A trust evaluation model for B2C e-commerce
Qin, Zheng1; Tian, Bo2
2007
页码432-+
英文摘要Trust is one of key factors of the development of e-commerce. In this paper, we present a trust evaluation model for B2C e-commerce. The importance of trust in e-commerce is introduced firstly. Definition and meaning of trust are discussed from different disciplines. The construction of trust in e-commerce is investigated, and main factors that influence the trust in B2C e-commerce are analysed. Based on the analysed result, the trust in B2C e-commerce is divided into direct trust and indirect trust. Then trust evaluation model based on direct trust and indirect trust are established separately. Further more, an integrated trust evaluation model for B2C e-commerce is proposed. At last, simulation experiments are given to illustrate the proposed trust evaluation model and method. The limitation of the work of this paper and future works are also discussed in addition.
会议录出版者IEEE
会议录出版地345 E 47TH ST, NEW YORK, NY 10017 USA
语种英语
WOS研究方向Business & Economics ; Engineering ; Information Science & Library Science ; Operations Research & Management Science
WOS记录号WOS:000250780200076
内容类型会议论文
源URL[http://10.2.47.112/handle/2XS4QKH4/3268]  
专题上海财经大学
作者单位1.Shanghai Univ Finance Econ, Sch Informat Management & Engn, Shanghai 200433, Peoples R China;
2.Xi An Jiao Tong Univ, Sch Management, Xian 710049, Peoples R China
推荐引用方式
GB/T 7714
Qin, Zheng,Tian, Bo. A trust evaluation model for B2C e-commerce[C]. 见:.
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