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	How relationship quality affect customer repurchase intention after service failure - Basing on Mainland China online retailing (EI收录)
	Feng, Liaojun[1]; Zhong, Linlin[1]
会议名称	2012 9th International Conference on Service Systems and Service Management - Proceedings of ICSSSM'12
会议日期	July 2, 2012 - July 4, 2012
会议地点	Shanghai, China
URL标识	查看原文
内容类型	会议论文
URI标识	http://www.corc.org.cn/handle/1471x/2055749
专题	华南理工大学
作者单位	[1] School of Economics and Commerce, South China University of Technology, Guangzhou, China
推荐引用方式 GB/T 7714	Feng, Liaojun[1],Zhong, Linlin[1]. How relationship quality affect customer repurchase intention after service failure - Basing on Mainland China online retailing (EI收录)[C]. 见:2012 9th International Conference on Service Systems and Service Management - Proceedings of ICSSSM'12. Shanghai, China. July 2, 2012 - July 4, 2012.

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