The Impact of Commercial Banks' Internal Service Quality on the Front-line Employees' Service Performance: Based on the Perspective of Internal Marketing | |
刊名 | 2015 INTERNATIONAL CONFERENCE ON SERVICE SCIENCE (ICSS) |
2015 | |
页码 | 70-74 |
关键词 | Internal Service Quality Service Performance Internal Marketing |
ISSN号 | 2165-3828 |
URL标识 | 查看原文 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/1937491 |
专题 | 四川大学 |
推荐引用方式 GB/T 7714 | . The Impact of Commercial Banks' Internal Service Quality on the Front-line Employees' Service Performance: Based on the Perspective of Internal Marketing[J]. 2015 INTERNATIONAL CONFERENCE ON SERVICE SCIENCE (ICSS),2015:70-74. |
APA | (2015).The Impact of Commercial Banks' Internal Service Quality on the Front-line Employees' Service Performance: Based on the Perspective of Internal Marketing.2015 INTERNATIONAL CONFERENCE ON SERVICE SCIENCE (ICSS),70-74. |
MLA | "The Impact of Commercial Banks' Internal Service Quality on the Front-line Employees' Service Performance: Based on the Perspective of Internal Marketing".2015 INTERNATIONAL CONFERENCE ON SERVICE SCIENCE (ICSS) (2015):70-74. |
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