| The signaling effect of management response in engaging customers: A study of the hotel industry | |
| Chunyu Li; Geng Cui; Ling Peng | |
| 刊名 | Tourism Management
 |
| 2017 | |
| 卷号 | Vol.62页码:42-53 |
| 关键词 | Hotel management Customer engagement Signaling Online reviews Management response |
| ISSN号 | 0261-5177 |
| URL标识 | 查看原文 |
| 内容类型 | 期刊论文 |
| URI标识 | http://www.corc.org.cn/handle/1471x/1922456 |
| 专题 | 广东外语外贸大学（超星） |
| 作者单位 | 1.a Department of Marketing, School of Business, Guangdong University of Foreign Studies, Guangzhou, People's Republic of China 2.Faculty of Business, Lingnan University, Hong Kong |
| 推荐引用方式 GB/T 7714 | Chunyu Li,Geng Cui,Ling Peng. The signaling effect of management response in engaging customers: A study of the hotel industry[J]. Tourism Management,2017,Vol.62:42-53. |
| APA | Chunyu Li,Geng Cui,&Ling Peng.(2017).The signaling effect of management response in engaging customers: A study of the hotel industry.Tourism Management,Vol.62,42-53. |
| MLA | Chunyu Li,et al."The signaling effect of management response in engaging customers: A study of the hotel industry".Tourism Management Vol.62(2017):42-53. |
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