An empirical research on customer satisfaction study: a consideration of different levels of performance. | |
Lee YC; Wang YC; Lu SC; Hsieh YF; Chien CH; Tsai SB; Dong W. | |
刊名 | Springerplus
![]() |
2016 | |
卷号 | Vol.5 No.1页码:1577 |
关键词 | Business management Customer satisfaction Partial least squares Service management Tourism factory industry |
ISSN号 | 2193-1801 |
URL标识 | 查看原文 |
内容类型 | 期刊论文 |
URI标识 | http://www.corc.org.cn/handle/1471x/1865410 |
专题 | 南开大学 |
作者单位 | 1.Department of Technology Management, Chung-Hua University, Hsinchu, 2.Taiwan 3.Department of Food and Beverage Management, Lee-Ming Institute of Technology, New Taipei City, 4.College of Business Administration, Dongguan University of Technology, Dongguan, 5.Law School, Nankai University, Tianjin, 6.Department of Psychology, Universidad Santo Tomas de Oriente y Medio Día, Granada, Nicaragua.7School of Economics and Management, Shanghai Institute of Technology, Shanghai, 7.Department of Business Administration, Lee-Ming Institute of Technology, New Taipei City, 8.Taiwan.2Department of Business Administration, Chung-Hua University, Hsinchu, 9.Taiwan.6Zhongshan Institute, University of Electronic Science and Technology of China, Dongguan, 10.Taiwan.3PhD Program of Technology Management, Chung-Hua University, Hsinchu, |
推荐引用方式 GB/T 7714 | Lee YC,Wang YC,Lu SC,et al. An empirical research on customer satisfaction study: a consideration of different levels of performance.[J]. Springerplus,2016,Vol.5 No.1:1577. |
APA | Lee YC.,Wang YC.,Lu SC.,Hsieh YF.,Chien CH.,...&Dong W..(2016).An empirical research on customer satisfaction study: a consideration of different levels of performance..Springerplus,Vol.5 No.1,1577. |
MLA | Lee YC,et al."An empirical research on customer satisfaction study: a consideration of different levels of performance.".Springerplus Vol.5 No.1(2016):1577. |
个性服务 |
查看访问统计 |
相关权益政策 |
暂无数据 |
收藏/分享 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。
修改评论