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Effects of communication style and culture on ability to accept recommendations from robots
Rau, P. L. Patrick ; Li, Ye ; Li, Dingjun
2010-10-12 ; 2010-10-12
关键词Human-robot interaction Communication style Cultural differences Robot language TRUST CREDIBILITY ETHOS Psychology, Multidisciplinary Psychology, Experimental
中文摘要The objective of this paper is to investigate the effects of communication styles and culture on people's accepting recommendations from robots. The goal was to provide insight for culturally adaptive robot design. The independent variables were communication style (i.e. implicit or explicit), the participants' cultural background (i.e. Chinese or German), and the robot's language (i.e. native language and English for Chinese and German subjects). A laboratory experiment was conducted with 16 Chinese and 16 German college students. Basic descriptive statistics and t-test are used for biographical information analysis; reliability test is used for questionnaire; MANOVA and non-parametric test are used for testing the hypotheses. The results showed that the Chinese participants preferred an implicit communication style than German participants. Chinese participants evaluated the robots as being more likable, trustworthy, and credible, and were more likely to accept the implicit recommendations. The German participants evaluated the robots as being less likable, trustworthy, and credible, and were less inclined to accept implicit recommendations. (C) 2008 Elsevier Ltd. All rights reserved.
语种英语 ; 英语
出版者PERGAMON-ELSEVIER SCIENCE LTD ; OXFORD ; THE BOULEVARD, LANGFORD LANE, KIDLINGTON, OXFORD OX5 1GB, ENGLAND
内容类型期刊论文
源URL[http://hdl.handle.net/123456789/80631]  
专题清华大学
推荐引用方式
GB/T 7714
Rau, P. L. Patrick,Li, Ye,Li, Dingjun. Effects of communication style and culture on ability to accept recommendations from robots[J],2010, 2010.
APA Rau, P. L. Patrick,Li, Ye,&Li, Dingjun.(2010).Effects of communication style and culture on ability to accept recommendations from robots..
MLA Rau, P. L. Patrick,et al."Effects of communication style and culture on ability to accept recommendations from robots".(2010).
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