Original failure modes for interpersonal communications in business | |
Lin Zhanqin ; Deng Xiaomei | |
2010-05-11 ; 2010-05-11 | |
关键词 | Practical/ business communication organisational aspects/ interpersonal communications failure business corporate communication problems quantitative logical analysis dispute resolution agencies dispute review board dispute adjudication board/ E0110 Organisational aspects |
中文摘要 | The origin of most communication problems in corporate settings lies in the different experiences each person faces in real life. The paper describes an experience region model to quantify experiences and uses management, engineering economics, biographical, and mathematical tools to analyze the origin of communication failures. The results provide a theoretical structure for quantitative logical analysis of communication problems. The results show that when people experience communication failures due to differences in their life experiences, they can find common ground to communicate effectively, or bring in a third person to help their communication. Examples from some western countries show how this theory can be successfully applied in a large number of dispute resolution agencies, such as the dispute review board (DRB) or the dispute adjudication board (DAB). |
语种 | 中文 ; 中文 |
出版者 | Tsinghua University Press ; China |
内容类型 | 期刊论文 |
源URL | [http://hdl.handle.net/123456789/27532] ![]() |
专题 | 清华大学 |
推荐引用方式 GB/T 7714 | Lin Zhanqin,Deng Xiaomei. Original failure modes for interpersonal communications in business[J],2010, 2010. |
APA | Lin Zhanqin,&Deng Xiaomei.(2010).Original failure modes for interpersonal communications in business.. |
MLA | Lin Zhanqin,et al."Original failure modes for interpersonal communications in business".(2010). |
个性服务 |
查看访问统计 |
相关权益政策 |
暂无数据 |
收藏/分享 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。
修改评论